Troubleshooting Common Underfloor Heating Issues

Troubleshooting Common Underfloor Heating Issues

Underfloor heating is a game-changer for home comfort. Until it stops working the way it should. There’s nothing worse than expecting to step onto a warm floor, only to be met with an unwelcoming chill. If you’ve found yourself in this situation, don’t panic. Many underfloor heating issues have straightforward solutions. Let’s break down the most common problems and what you can do about them.

Uneven Heating or Cold Spots

One of the most frequent complaints is an uneven floor temperature. Some areas may feel warm, while others remain cold. A few culprits could be at play here:

  • Air Trapped in the Pipes (for Water-Based Systems)

If you have a hydronic (water-based) underfloor heating system, air pockets can form inside the pipes, preventing an even water flow. Bleeding the system. Much like you would with a radiator. Can often fix this. Most installations include a bleed valve for exactly this purpose.

  • Incorrect Floor Insulation

Have you noticed that certain areas of the floor are always colder, no matter what you do? The issue might not be with the heating system itself but with the insulation beneath it. Poor insulation can cause heat to dissipate unevenly, making some parts of the floor warmer than others. Unfortunately, fixing bad insulation usually requires lifting the flooring, which isn’t a quick fix but is crucial for long-term performance.

  • Blocked or Kinked Pipes

For water-based systems, blockages can restrict water flow, leading to cold spots. Over time, debris or limescale buildup can cause partial blockages. If you suspect this is the problem, a professional flush of the system might be necessary. With electrical systems, check for damaged cables or poor connections that may be interrupting the circuit.

Underfloor Heating Not Heating Up at All

If your underfloor heating isn’t working at all, a few suspects should be at the top of your list:

Thermostat Troubles

A malfunctioning thermostat can wreak havoc on heating performance. Check that it’s set to the correct temperature and mode. If it doesn’t seem to be responding, replacing the batteries (for wireless models) or resetting the unit might do the trick. If you’re still having trouble, there could be a deeper issue with the thermostat's wiring or programming.

Electrical or Power Issues

For electric underfloor heating, an issue with the power supply could be to blame. If your system isn’t turning on, check your circuit breaker or fuse box. Has a fuse blown? Is there a tripped breaker? If so, resetting it might restore functionality. However, if the issue keeps happening, it’s time to call an electrician. Persistent electrical faults should never be ignored.

Water Flow Problems (for Hydronic Systems)

If you have a water-based system and it’s not heating up, your boiler or heat pump could be the issue. Check if the boiler is working and if the pump is circulating water through the system. A faulty pump can stop hot water from reaching the pipes under your floor. Another possibility is that the system’s pressure is too low. Most boilers have a pressure gauge you can check.

Strange Noises from the System

Underfloor heating is designed to operate silently. If you’re hearing gurgling, hissing, or knocking sounds, something’s not right.

  • Water Gurgling in a hydronic system often means there’s trapped air, which can usually be resolved by bleeding the system.
  • Knocking or Banging might indicate that water pressure is too high or that pipes are expanding and contracting against a hard surface. Checking the pressure levels and ensuring there’s space for thermal expansion may help.
  • Hissing or Buzzing in an electric system could point to an issue with wiring or a faulty connection. Electrical faults should always be inspected by a qualified professional to prevent hazards.

High Energy Bills

Has your energy bill suddenly spiked since installing or using underfloor heating? While these systems are designed to be efficient, problems can cause unnecessary energy waste.

  • Running Constantly Without Proper Insulation

If the system has to work overtime because of insufficient insulation, it will consume more energy than necessary. Ensuring floors are properly insulated can prevent excessive heat loss.

  • Incorrect Thermostat Settings

Leaving the system on at a high temperature for long periods can unnecessarily increase costs. Many modern thermostats allow you to set programmable schedules to only heat when needed.

  • Aging or Inefficient Boiler (For Hydronic Systems)

If your boiler is old or not energy-efficient, it might struggle to keep up, using more energy than a modern system would. Regular servicing can improve efficiency and identify problems before they become costly.

What to Do if You Can’t Solve the Issue

If none of these troubleshooting steps solve your problem, it may be time to call in the experts. Underfloor heating systems are intricate, and while some maintenance can be handled by homeowners, electrical or plumbing-related issues often require professional intervention.

"I once had a client whose hydronic system wasn’t heating up at all. After checking everything from the thermostat to the water pressure, I discovered the circulation pump had failed. It was a simple fix, but without professional help, they might have spent weeks troubleshooting with no results."

Underfloor heating is a fantastic investment in home comfort, but like any system, it needs proper care. By keeping an eye out for common issues and addressing them early, you can ensure your floors stay toasty warm when you need them the most. If you’re facing persistent problems, don’t hesitate to reach out to a professional. Sometimes, expert knowledge is the fastest route back to cozy floors.

Back to blog